Terms of Service

1.Acceptance and Eligibility

By using the Platform, you represent and warrant that you are at least eighteen (18) years old or the age of majority in your jurisdiction, and that you have full legal capacity to enter into these Terms. If you use the Platform on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

2.Nature of the Platform

Turnt operates solely as a technology platform that allows independent third-party event organizers to create listings, promote events, and sell tickets. Turnt does not organize, host, supervise, operate, or control any event listed on the Platform. All events are organized and operated by independent third-party organizers.

3.Organizer Responsibility

Event organizers are solely responsible for all aspects of their events, including but not limited to planning, venue compliance, safety, permits, staffing, ticket fulfillment, refunds, and adherence to all applicable laws and regulations. Turnt does not assume any responsibility for the conduct, safety, legality, or quality of any event listed on the Platform.

4.Tickets and Payments

Tickets purchased through the Platform are issued by the event organizer. Payment processing may be handled through third-party payment processors. Turnt is not responsible for payment processing errors, disputes, chargebacks, or payment failures. Any refund, cancellation, or event change policy is determined solely by the event organizer unless otherwise stated.

5.Event Risks and Assumption of Risk

Users acknowledge that attending events may involve risks including but not limited to injury, property damage, or other unforeseen incidents. By purchasing a ticket or attending an event discovered through the Platform, users voluntarily assume all risks associated with participation in the event.

6.No Liability for Events

To the fullest extent permitted by law, Turnt shall not be responsible or liable for any injury, damage, loss, claim, delay, cancellation, dispute, or other issue arising from or related to any event listed on the Platform. Turnt has no control over event organizers, venues, or attendees and disclaims all liability related to events.

7.Third-Party Services

The Platform may contain links to or integrate with third-party services including payment processors, websites, or external platforms. Turnt does not control these third-party services and is not responsible for their actions, policies, or content.

8.User Conduct

Users agree not to misuse the Platform, violate applicable laws, infringe upon the rights of others, or engage in fraudulent or harmful activity. Turnt reserves the right to suspend or terminate accounts that violate these Terms.

9.Limitation of Liability

To the maximum extent permitted by law, Turnt and its owners, affiliates, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from use of the Platform or participation in events. In any case where liability is found, Turnt's total liability shall not exceed the amount paid by the user for the specific ticket involved in the claim.

10.Indemnification

Users and event organizers agree to defend, indemnify, and hold harmless Turnt and its owners, affiliates, employees, and partners from any claims, damages, liabilities, losses, or expenses arising from their use of the Platform, participation in events, violation of these Terms, or violation of applicable laws.

11.Platform Availability

Turnt does not guarantee uninterrupted or error-free operation of the Platform. The Platform may be modified, suspended, or discontinued at any time without prior notice.

12.Privacy

Turnt values user privacy and takes reasonable steps to safeguard personal information. By using the Platform, users consent to the collection and use of information as described in the Platform's Privacy Policy.

13.Termination

Turnt reserves the right to suspend or terminate access to the Platform at its sole discretion if a user violates these Terms or engages in activity that may harm the Platform or its users.

14.Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

15.Changes to Terms

Turnt reserves the right to update or modify these Terms at any time. Continued use of the Platform following any changes constitutes acceptance of the updated Terms.

16.Contact

17.SMS and Text Message Communications

By providing your phone number and using the Platform, you expressly consent to receive text messages (SMS) from Turnt and event organizers. These messages may include, but are not limited to: (a) transactional messages such as ticket confirmations, order updates, event reminders, check-in notifications, and account alerts; and (b) marketing messages such as promotional offers, event announcements, new features, and other commercial communications. Message frequency may vary. Standard message and data rates may apply. You may opt out of marketing messages at any time by replying STOP to any message or by adjusting your notification preferences in your Account settings. Opting out of marketing messages does not affect the delivery of transactional or service-related messages necessary for your account or purchases. For help, reply HELP or contact us at info@jointurnt.com.

18.Membership Subscription

By completing your first ticket purchase, you authorize Turnt to activate a turnt membership subscription on your behalf. Your membership includes a 7-day free trial, after which you will be charged $3.49/month. Your subscription will automatically renew each month until canceled. You may cancel at any time through your Account settings before the next billing date to avoid future charges. Turnt is not responsible for charges incurred due to failure to cancel prior to renewal. IMPORTANT: Do not contact us by email regarding membership charges, billing, or subscription payments. All membership and payment inquiries must be submitted exclusively through the support ticket feature within the Platform. Emails sent to our email address regarding memberships or payments will not be reviewed or responded to, and do not constitute proper notice for any billing dispute or cancellation request.

19.Arbitration and Class Action Waiver

To the fullest extent permitted by law, you and Turnt Network, LLC agree that any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively through final and binding arbitration under the Federal Arbitration Act and the applicable Consumer Arbitration Rules of the American Arbitration Association (AAA), except for matters that may be brought in small claims court. You and Turnt Network, LLC each agree to bring claims only in an individual capacity and waive any right to participate in any class action, class arbitration, collective action, representative action, or other proceeding involving multiple claimants. The arbitrator may award relief only to the individual party bringing the claim. The arbitrator shall have the authority to award the same damages and relief as a court, including injunctive relief. Judgment on the arbitration award may be entered in any court of competent jurisdiction. You and Turnt Network, LLC agree that this arbitration agreement is enforceable and binding under the Federal Arbitration Act. Any arbitration shall take place in the State of California. If any portion of this arbitration or class action waiver is found to be unenforceable, the remaining portions shall remain in full force and effect.